Research and discovery
Stakeholder interviews, review of your analytics and support tickets, and usability testing of what exists. The fastest wins are usually already visible in the data you have.
Growth & UX · Australia-wide
Interface design that survives contact with a developer and a real customer
Research, flows, a component library and specs a developer can build from without guessing. Accessibility checked at design time, not discovered at launch.
Design files handed over
Components, not one-off screens
WCAG 2.2 AA checked
Every engagement includes
- Research before pixels
- Component library delivered
- Accessibility checked at design
- Developer specs included
- Prototype you can click
Why this goes wrong
What we usually find, and what we do instead
<p>Webcotec designs user interfaces and digital experiences for Australian businesses that need clear, modern and conversion-focused websites, portals, software dashboards and mobile apps. We focus on user journeys, hierarchy, accessibility, responsive layouts and practical business goals.</p>
What we usually find
- A beautiful mock-up nobody can build — no states, no edge cases, and text that only works at that exact length.
- Screens instead of a system — fourteen buttons that are all slightly different because each was drawn on its own.
- Contrast that fails at launch — discovered during a government accessibility review rather than during design.
- No empty, loading or error states — so the developer invents them and they look nothing like the rest.
- Designed for the demo — one perfect record, and it falls apart with a long name or forty rows.
What we do instead
- Start with the task — what the user is trying to do and what currently stops them, before any visual work.
- Design a system — tokens and components with their states, so the twentieth screen costs a fraction of the first.
- Check contrast and focus as you draw — WCAG 2.2 AA verified in the design file, not retrofitted after a review.
- Design every state — empty, loading, error, too-long and too-many, because those are most of real usage.
- Hand over specs, not just pictures — spacing, behaviour and breakpoints written down so nothing is guessed.
What's included
What we actually work on
Not a checklist of 200 "optimisations". These are the things that move the result.
Design system and components
Tokens for colour, type and spacing, and a component library with every state defined. This is what makes screen twenty cost a fraction of screen one.
Wireframes and prototypes
Flows and low-fidelity wireframes first, then a clickable prototype you can put in front of a real user before anyone writes code.
Visual design
Applied to your brand across every template, designed at real content lengths and tested on a phone as well as a desktop.
Accessibility checked in the file
Contrast, focus order, target sizes, form labelling and motion preferences verified while designing. Required for government and education tenders, and far cheaper than fixing it later.
Developer handover
Specs for spacing, behaviour, breakpoints and states, with assets exported and a walkthrough with whoever is building it.
How we work
A sequence, not a black box
You see the plan before we touch anything, and you approve what gets done.
01
Research
Interviews, analytics and support tickets reviewed, plus usability testing of what you have now.
02
Structure
Flows and wireframes agreed before any visual design, because structure is the expensive thing to change later.
03
Prototype
A clickable prototype tested with real users, so the assumptions get corrected before they are built.
04
Design
Visual design and the component library, at real content lengths and with every state drawn.
05
Hand over
Specs, assets and a walkthrough with your developers, then availability during the build for the questions that always come up.
Pricing
How much does UI/UX design cost in Australia?
Most agencies make you ask before they will quote a starting point. Here it is.
Design review and fixes
$4,000 – $9,000fixed scope, AUD ex GST
- Usability review of what exists
- Analytics and support ticket analysis
- Accessibility audit to WCAG 2.2 AA
- Prioritised fix list
- Redesign of up to 5 key screens
Product design
$15,000 – $45,000fixed scope, AUD ex GST
- Research and user interviews
- Flows and wireframes
- Clickable prototype and testing
- Full visual design
- Component library with all states
- Developer specs and handover
- Support during the build
Design partner
From $4,000per month, AUD ex GST
- Dedicated design capacity
- New features and screens
- Design system maintenance
- Ongoing usability testing
- Accessibility monitoring
- No lock-in contract
All amounts are in Australian dollars and exclude GST. These are indicative starting points and assume a scope agreed in writing before work begins. Anything outside that scope is quoted separately and approved by you first. We invoice against milestones, not hours worked.
Who this is for
Australian businesses we do UI/UX design for
Industries where we understand the buying cycle, the compliance constraints and how customers actually search.
SaaS & product teams
Healthcare & allied health
Financial services
Government & public sector
E-commerce & retail
Education & training
FAQ
Questions Australian businesses ask about UI/UX design
What is the difference between UI and UX design?
UX is the structure: what the user is trying to do, the flow they take and the information architecture. UI is the surface: layout, type, colour and components. They are usually done by the same people and quoted together, and a project that skips the first produces a good-looking thing nobody can use.
How much does UI/UX design cost in Australia?
A focused engagement covering research, flows and a handful of key screens generally starts in the low five figures. A full product design with a component library and testing runs considerably higher. Page and screen count is the main variable.
Do we need research if we already know our users?
You know your users better than we do. What research adds is evidence about where they get stuck, which is rarely where anyone predicts. Even a short round of testing on your existing product usually changes the priority order.
Can you work with our developers?
Yes, and the handover is a deliverable rather than a courtesy. Specs, states and behaviour are documented and we stay available during the build for the questions the design file does not answer.
What tools do you design in?
Figma, and you get the file. The design system is built with proper components and tokens so it is usable by whoever comes next rather than a flat set of pictures.
Do you design for accessibility?
Yes, to WCAG 2.2 AA as standard. Contrast, focus order, target sizes and form labelling are checked in the design file. Retrofitting accessibility after a build costs several times more than designing for it.
Can you redesign just part of our product?
Yes, and often that is the right scope. Checkout, onboarding or the one workflow your support tickets are about will usually return more than a full redesign.
Will you build it too?
We can, and we also hand over to in-house teams regularly. The specs are written so that either path works without us being a dependency.
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Need a modern product or website interface?
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